Last updated: 11/03/2026

Mushmore Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

This policy is designed to comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs).

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1. Information We Collect

When you visit our website, we may collect certain information about you.

Personal information you provide

We may collect personal information that you provide when you:

• place an order

• create an account

• subscribe to our newsletter

• contact us

• participate in promotions or surveys

This may include:

• your name

• email address

• shipping and billing address

• phone number

• payment details (processed securely through third-party providers)

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Automatically collected information

When you visit our website, certain information may automatically be collected, including:

• IP address

• device type and browser

• pages visited

• time spent on pages

• referring websites

This information helps us improve the performance and experience of our website.

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2. How We Use Your Information

We use your information to:

• process and fulfil orders

• provide customer support

• communicate with you about your purchases

• send marketing communications (if you opt in)

• improve our products, services, and website

• detect and prevent fraud or misuse

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3. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you updates about:

• new products

• promotions

• brand news

You may unsubscribe at any time by clicking the unsubscribe link in our emails.

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4. Sharing Your Information

We may share your information with trusted third-party service providers that help operate our business, including:

• ecommerce platforms (such as Shopify)

• payment processors

• shipping and logistics providers

• analytics services

• email marketing platforms

These providers only receive the information necessary to perform their services.

We do not sell or rent your personal information.

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5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and understand website performance.

Cookies may help us:

• remember your preferences

• analyse website traffic

• personalise content or advertising

You can control cookies through your browser settings.

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6. Data Security

We take reasonable steps to protect your personal information from:

• misuse

• loss

• unauthorised access

• disclosure or alteration

Payments are processed through secure third-party providers that use industry-standard encryption technologies.

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7. Accessing or Correcting Your Information

You may request access to or correction of your personal information at any time.

To make a request, please contact us at:

Email: support@mushmore.com

We will respond within a reasonable timeframe.

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8. International Data Transfers

Some of our service providers may store or process data outside Australia.

By using our website, you acknowledge that your information may be transferred to and processed in other jurisdictions where privacy laws may differ from those in Australia.

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9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The latest version will always be available on this page.

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10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Mushmore Pty Ltd
ABN: 74692173470
Email: support@mushmore.com