Why it works better
Privacy Policy
Last updated: 11/03/2026
Mushmore Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
This policy is designed to comply with the Privacy Act 1988 and the Australian Privacy Principles (APPs).
1. Information We Collect
When you visit our website, we may collect certain information about you.
Personal information you provide
We may collect personal information that you provide when you:
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place an order
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create an account
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subscribe to our newsletter
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contact us
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participate in promotions or surveys
This may include:
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your name
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email address
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shipping and billing address
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phone number
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payment details (processed securely through third-party providers)
Automatically collected information
When you visit our website, certain information may automatically be collected, including:
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IP address
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device type and browser
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pages visited
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time spent on pages
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referring websites
This information helps us improve the performance and experience of our website.
2. How We Use Your Information
We use your information to:
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process and fulfil orders
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provide customer support
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communicate with you about your purchases
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send marketing communications (if you opt in)
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improve our products, services, and website
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detect and prevent fraud or misuse
3. Marketing Communications
If you subscribe to our newsletter or marketing communications, we may send you updates about:
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new products
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promotions
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brand news
You may unsubscribe at any time by clicking the unsubscribe link in our emails.
4. Sharing Your Information
We may share your information with trusted third-party service providers that help operate our business, including:
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ecommerce platforms (such as Shopify)
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payment processors
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shipping and logistics providers
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analytics services
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email marketing platforms
These providers only receive the information necessary to perform their services.
We do not sell or rent your personal information.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience and understand website performance.
Cookies may help us:
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remember your preferences
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analyse website traffic
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personalise content or advertising
You can control cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your personal information from:
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misuse
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loss
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unauthorised access
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disclosure or alteration
Payments are processed through secure third-party providers that use industry-standard encryption technologies.
7. Accessing or Correcting Your Information
You may request access to or correction of your personal information at any time.
To make a request, please contact us at:
Email: support@mushmore.com
We will respond within a reasonable timeframe.
8. International Data Transfers
Some of our service providers may store or process data outside Australia.
By using our website, you acknowledge that your information may be transferred to and processed in other jurisdictions where privacy laws may differ from those in Australia.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The latest version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Mushmore Pty Ltd
ABN: 74692173470
Email: support@mushmore.com